How do I rent one of your properties?
For deposits, we bill 1/2 the cost of the rental to your credit card, and the remaining balance is billed directly to your card the day of your arrival. Pet fees, if applicable, are also charged the day of your arrival. The pet fee is $25 per pet, per stay of 3 nights or less. $50 pet fee for the week per pet. There is an additional 6% tax. Housekeeping before and after is included. There are NO other fees! We accept Visa, MasterCard or Discover.
Once we complete your reservation we can either email, fax or mail your confirmation/rental agreement.
You can also reach us directly for reservation inquiries and bookings at (269) 469-0054, or by email at email@example.com. Please remember when contacting us by email we will need the cottage(s) and date(s) of interest, along with any applicable pet information.
Our office is located at: 10234 Community Hall Rd, Union Pier, MI 49129.
Fax Number is: (269) 469-5648
How many people are allowed?
When determining which home you are interested in, please keep in mind the maximum policy for each listing.
No more than the number of persons that the home will sleep are allowed on the property at any time, as well as the number of cars, per our contract. This is at all times in the home or on the property at any time, not just for sleeping. Local government organizations and homeowners associations are very strict about these policies.
The maximum numbers allowed for each cottage is posted within each individual cottage listing.
What forms of payment do you accept?
We accept cash, check or charge. We require a credit card and a 50% deposit on all rentals to confirm your reservation; Visa, MasterCard or Discover.
What is your cancellation policy?
Deposits are returned only if we are able to re-book your reservation. If the reservation is not re-booked the full amount will be charged on the scheduled arrival date.
When do your rentals START/STOP?
During our peak-season (June-August) we rent weekly only. Our cottages rent for Friday-to-Friday, Saturday-to-Saturday or Sunday-to-Sunday. You can find this information within each individual cottage listing.
Off-season rental dates and prices vary depending on the individual properties and availability. Generally, weekends and holidays are premium, therefore priced slightly higher than mid-week. Each home we represent has a required minimum stay, either 2 or 3 nights.
Off-season is beautiful in Harbor Country and perfect for weekends or mid-week escapes!
What time is check-in and check-out?
For the 2020 Season, Check-in is 5PM EST, check-out is 9AM EST during peak-season (June-August). Off-season (Sept-May) check-in & check-out times vary.
We email our check-in procedures, along with other helpful information and local area links, a few days prior to your arrival date. If you do not hear from us a few days prior, please call to make arrangements for your check-in.
We will make special arrangements for late arrivals. Remember we are one hour ahead of Chicago time, so please plan accordingly.
What amenities can I expect?
The amenities provided are as varied as the properties we provide. Details are posted within each individual cottage listing.
Here are some basics one can expect: TV, DVD, stereo or sound system, microwave, grill, standard coffee maker, toaster, kitchenware, pots & pans, dishes, utensils, glassware, etc.
We provide you with a “Beachtown Starter Kit;” one reusable shopping bag, two rolls of toilet paper, one roll of paper towels, two garbage bags and some basic cleaning supplies.
Linens such as sheets and towels are provided based on the number of beds.
We do not supply items such as dish soap/detergent, laundry soap, aluminum foil, fire wood, charcoal and etc… These items tend to accumulate over time, so it may be best to do a quick inventory of the home, and shop for sundries once you have arrived.
Please bring beach related items such as beach towels, beach chairs, beach umbrella and coolers.
Where are you located?
Our office is located at 10234 Community Hall Road, Union Pier, Michigan, 49129. We are located in the “Harbor Country Re/Max” office at the corner of Community Hall Road & Red Arrow Highway.
Individual cottage locations are posted within each cottage listing.
Is there train service to Harbor Country?
There is an Amtrak Platform & Shelter location in New Buffalo, MI located at:
226 North Whittaker St., New Buffalo, MI 49117. Call 1-800-872-7245 or www.amtrak.com.
Also available is the South Shore Line, the closest stop is approximately 15 miles from Harbor Country:
Carroll Avenue Michigan City Stop, 503 North Carroll Ave, Michigan City, IN. Call 1-800-356-2079 or www.nictd.com
What about phones, smoking, pets, etc.?
There are no land lines at any of the cottages.
Smoking is not allowed indoors at any of our properties. If smoking outdoors, away from the house, be sure to dispose of any and all cigarette debris before your departure, and please be thoughtful of the natural surroundings. Keep in mind that our natural environment, at times, can be dry and very easily flammable.
Pets are allowed in some of the properties. Each cottage may have their own requirements for pets, such as one large dog or two small dogs, size limitations, breed etc. Please contact our office for cottage specific information.
Pets should be monitored at all times, inside and outside the property.
Where can I rent items?
Here are a few rental suggestions for general items: bicycles, baby, beach, scooters and outdoor sporting equipment.
Kaeblin Ace Hardware
For cribs: 219-872-5431
Dewey Cannon Bike Rental/Three Oaks Spokes
For bikes: 888-877-2068
Monkey Business Crib Rentals: 269-369-7517
For bikes, paddle boards, scooters & beach items: 269-231-5867
Red Arrow Ride 269-612-4122
Outpost Sports 269-469-4210
Kayak & Paddle Boards 269-469-4210
You can also visit www.harborcountry.org for more information on local rental companies in the area.
Where is the closest hospital?
Closest Location (South):
Franciscan St. Anthony Health
301 West Homer St, Michigan City, IN
Closest Location (North):
Lakeland Medical Center
1234 Napier Ave, St Joseph, MI
More information about Harbor Country.
Check out the Harbor Country Chamber of Commerce award winning website at www.harborcountry.org or call to request a “Harbor Country Guide” 269-469-5409.
Both are excellent resources on everything from dining, shopping, antiques, bicycle rentals, festivals, events, hiking, golfing, beaches and children’s activities!